{"id":19337,"date":"2022-07-28T13:36:23","date_gmt":"2022-07-28T11:36:23","guid":{"rendered":"https:\/\/sagafjord.dk\/thank-you-for-your-order\/"},"modified":"2025-06-04T22:08:56","modified_gmt":"2025-06-04T20:08:56","slug":"thank-you-for-your-order","status":"publish","type":"page","link":"https:\/\/sagafjord.dk\/en\/thank-you-for-your-order\/","title":{"rendered":"Thank you for your order"},"content":{"rendered":"\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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FAQ<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most frequently asked questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen and how to pay?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For reservations either online, by mail or by phone, a deposit equal to the price of the sailing ticket is required. Unless otherwise agreed, food and drinks are paid on board.<\/p>\n

We accept cash and credit cards. Payments made with foreign credit cards are subject to the credit card company’s fee<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo I have to buy a sailing ticket once I have booked a table?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When you reserve a table, you automatically book and pay for the sailing ticket.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen is the latest time to cancel?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For groups of 1-10 people, cancellations must be made at least 72 hours before the cruise in order to receive a refund of the deposit paid. This can be done via its confirmation email. Larger groups have different conditions, which will be communicated at the time of booking.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you have to order food in advance?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

If you are a party of more than 15 people, the food must be ordered in advance. Special considerations for allergies or vegan or vegetarian preferences are also welcome.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen are you allowed to board?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We open the gangway 15 min before departure (and not before), and sail exactly according to the sailing schedule, so come in good time. Please note that the seating plan is made in advance, and therefore it is not advisable to arrive early to get on board faster.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tParking & transportation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

There is a large parking lot at the port, which is free of charge. However, we recommend that you arrive in good time, as there can be many other guests parking here – especially on hot days during the summer.<\/p>\n

Come in good time, the parking lot is used by many. Bus 203 & 207 run from Roskilde Station to the port.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you buy gift vouchers?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes. Gift vouchers can only be purchased via our website.<\/p>\n

Buy gift cards here<\/a><\/strong><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you get a window seat?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We cannot promise you a window seat. This is because we need to have all the tables to fit the number of guests and parties on the day, and of course we want to give everyone the best experience.
You are welcome to contact us to have it noted in your booking, but we cannot guarantee it.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhen and how to book for children - how old do they need to be?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Children from 0-9 years are free (Max 2 children per adult), but please note that when booking a table, a deposit of DKK 139,- per person is charged. for everyone in the company – REGARDLESS OF AGE. The deposit will be deducted from the total bill when you pay on board.<\/p>\n

Due to safety on board, it is important to buy a ticket\/reserve a table for everyone – even for very young children who do not require a chair. Please write the age of the children in the comments box and whether you want a highchair.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tStroller\/pushchair <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You are allowed to bring a stroller\/pushchair on board, but we cannot guarantee that the stroller can be placed near your table. We also cannot guarantee a quiet place where it will be possible for the child to sleep.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDiets and allergies<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
We can accommodate diets and allergies, provided they are communicated in advance. If nothing is stated, the menu is fixed and we are unable to make changes on the day.<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCancellation<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
The deposit is refundable if tables are canceled at least 72 hours before the reservation.<\/div>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDisabled people<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We welcome people with walking difficulties and wheelchair users, but unfortunately the ship’s doors are too narrow for electric wheelchairs. When booking a table, please let us know if there are people with walking difficulties or wheelchair users in your party – we will take this into account when placing the table.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDogs and pets<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Unfortunately, dogs and pets are not allowed on board Sagafjord (guide dogs excepted).<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

FAQ Most frequently asked questions Hvorn\u00e5r og hvordan betaler man? Ved reservationer enten online, pr. mail eller telefon opkr\u00e6ves et depositum svarende til sejlbilletten. Med mindre andet aftales, betales mad og drikke ombord. Skal man k\u00f8be sejlbillet, n\u00e5r man har booket bord? N\u00e5r man reserverer et bord, booker og betaler man automatisk for sejlbilletten. Hvorn\u00e5r…<\/p>\n","protected":false},"author":18,"featured_media":0,"parent":0,"menu_order":28,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-19337","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/pages\/19337","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/comments?post=19337"}],"version-history":[{"count":2,"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/pages\/19337\/revisions"}],"predecessor-version":[{"id":19340,"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/pages\/19337\/revisions\/19340"}],"wp:attachment":[{"href":"https:\/\/sagafjord.dk\/en\/wp-json\/wp\/v2\/media?parent=19337"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}